Forum Discussion

JoePBI11's avatar
JoePBI11
Regular Visitor
4 years ago

Report builder Export Pdf does not recognise Khmer

Report builder Export Pdf does not recognise Khmer.

 

When exporting to Pdf, the Khmer script is replaced with boxes.

 

Link to Pdf 

 

Thanks

Joe

6 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi JoePBI11 ,

     

    The client is missing fonts, please install fonts.

    If Unicode Glyphs are missing on the server, you may see characters replaced with a question mark (?). If a font is missing on the client, you may see characters replaced with boxes (□).

    Export a paginated report to a PDF File (Report Builder)

     

    Best Regards,

    Gao
    Community Support Team

     

    If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems with it, please feel free to let us know. Thanks a lot!

    How to get your questions answered quickly -- How to provide sample data

    • JoePBI11's avatar
      JoePBI11
      Regular Visitor

      Hi Anonymous 

       

      Where would I store fonts for this?  They are already on my computer (which I assume is why it works on the desktop pbi report builder) but not when exporting from service.  Also when I switch to Page View the same thing happens

       

      Any help would be appreciated

      • Anonymous's avatar
        Anonymous
        Not applicable

        Hi JoePBI11 ,

         

        To add font packages manually, select the Start button, and then select Settings > Apps & features > Optional features.

        Add a feathre. 

        Maybe because of the firewall, I failed the installation here, can you go on to the next test export as PDF and let me know the results? Thanks in advance!

         

        You can refer to this document. hope this helps.

        Font List Windows 10 - Typography | Microsoft Docs

         

        Best Regards,

        Gao
        Community Support Team

         

        If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems with it, please feel free to let us know. Thanks a lot!

        How to get your questions answered quickly -- How to provide sample data

  • JoePBI11's avatar
    JoePBI11
    Regular Visitor

    Hi Anonymous 

     

    that has already been done but the pdf still fails.  as mentioned before, it works from the desktop but not from the web (chrome or edge).  I would guess that is is to do with the built in export to pdf but not sure.

     

    Is it possible to test from the service and see if it works for you

     

     

    here is a test file with just one text box 

     

    link to rdl 

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi JoePBI11 ,

       

      After testing, I encountered the same problem. To exclude the influence of the browser, I subscribed to this report, but the PDF attachment in the email still shows box.

       

      I suggest you raise the ticket here.

      Support | Microsoft Power BI

       

      If you have never used it before you can refer to this blog for the steps.

      How to create a support ticket in Power BI - Microsoft Power BI Community

      If the problem is solved, welcome to share the solution. You can mark this solution so that others can find this thread faster, Thanks in advance.

      Best Regards,
      Gao

      Community Support Team

      If there is any post helps, then please consider Accept it as the solution to help the other members find it more quickly. If I misunderstand your needs or you still have problems on it, please feel free to let us know. Thanks a lot!

      How to get your questions answered quickly -- How to provide sample data

  • I have this problem also so your case are you reslove it already or not yet?