Forum Discussion

Sushmach109's avatar
Sushmach109
Helper I
8 years ago

Refresh error

Hi,

When Refreshed data set with scheduling "Cancellation occurred when sending or receiving a request." this error come from gateway for one particular report. some day successfully update the data set, but some day this error comes. Any one can help me to resolve this issue.

Other reports are working fine but for one particular report this error is coming continuosly from past 4 days please try to resolve this issue ASAP as customers are behind this critical report updated.

 

Snapshot

Need Help

9 Replies

      • quentin_vigne's avatar
        quentin_vigne
        Solution Sage
        8 years ago

        Sushmach109

         

        1 - Do you have the latest version of the gateway ? 

         

        2 - Are you using the same gateway for everyreport ? 

         

        3 - Are you able to refresh your report manually ?

         

        - Quentin