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Anonymous's avatar
Anonymous
Not applicable
4 years ago

Refresh Error - server closed

Hi, all

The following error message occurs when refreshing in the web.
Is this an error caused by out of memory?
Is there anything I should change in the gateway option?
Please let me know which part to check.

 

 

 

Thank you

Need Help

2 Replies

  • themistoklis's avatar
    themistoklis
    Community Champion
    4 years ago

    Anonymous 

     

    It is a Postgre re;lated error.

     

    Try download the report locally and run it again to see what happens

    Then check one by one to see whether there is a query (connection) which throws this error message

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    Hi Anonymous ,

     

    I suggest you to refresh your report in Power BI Desktop to make sure the data source is accessable.

    Then what kind of data source are you connecting to to create the report? And what kind of connection mode are you trying to connecting to the data source?

    There are two kinds of on-premises data gateway, personal mode on-premises data gateway and standard on-premises data gateway.

    If you use direct query / live connection mode, you need to use standard on-premises data gateway.

    Make sure you have configured your gateway correctly.

    For reference:

    Add or remove a gateway data source

    You may refer to below offical blogs to learn more deatils.

    For reference:

    Troubleshooting refresh scenarios

    Troubleshoot gateways - Power BI

     

    Best Regards,
    Rico Zhou

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.