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amoto's avatar
amoto
Frequent Visitor
6 years ago
Solved

Problems with Data Refresh

Since this morning we are having intermitent errors in data refresh,    Everything worked well until mid day, since then 9 out of 10 data refresh failed..  is there any known problem at the server...
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  • v-yuta-msft's avatar
    v-yuta-msft
    6 years ago

    amoto ,

     

    Have you checked if there's any modification on the data source side? In addtion, please also make sure gateway has been updated to the latest version.

     

    Regards,

    Jimmy Tao

v-yuta-msft's avatar
v-yuta-msft
Icon for Community Support rankCommunity Support
6 years ago

amoto ,

 

Have you checked if there's any modification on the data source side? In addtion, please also make sure gateway has been updated to the latest version.

 

Regards,

Jimmy Tao

  • amoto's avatar
    amoto
    Frequent Visitor
    6 years ago

    Hello again, Jimmy,

     

    Still the problem reproduces, we have updated the gateway, but after one our the error appears again in almost all our refresh datasets.. we have a great problem with this.

    thanks in advance for any solution on this matter.

    saludos .