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kafreitass's avatar
kafreitass
Icon for Helper I rankHelper I
4 years ago
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Problems with credentials

Hey guys, Can someone help me? I'm trying to schedule the update in power BI online, and I don't know what I did wrong, the error message is as follows:     Some credentials are not valida...
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  • lbendlin's avatar
    lbendlin
    4 years ago

    Have they confirmed that you should use anonymous authentication?

lbendlin's avatar
lbendlin
Icon for Super User rankSuper User
4 years ago

The error (500) rather points to an issue on your data source server. Can you confirm it is up and running well?

  • kafreitass's avatar
    kafreitass
    Icon for Helper I rankHelper I
    4 years ago

    lbendlin How would I check this properly? On desktop when I update the data is loading correctly. It seems ok to me.

    • lbendlin's avatar
      lbendlin
      Icon for Super User rankSuper User
      4 years ago

      Ask the data source owner.

      • kafreitass's avatar
        kafreitass
        Icon for Helper I rankHelper I
        4 years ago

        lbendlin I asked and they answered that the requests made are successful. They suggested for me to ask microsoft support. The image shows the evidence they sent