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WHDung's avatar
WHDung
New Member
8 years ago
Solved

Problem using map

Hi,

 

I just try using Power BI some days ago.

 

Here is the problem: I could not use map. It just shows nothing.

 

I tested the same file with my colleague's desktop. It works instead.

 

I got window 10 on my laptop.

 

Could anyone help me on that?

 

Thanks,

 

 

  • WHDung's avatar
    WHDung
    8 years ago

    Hi V-yuta-msft,

     

    Thanks for your support,

     

    Actually, the problem came from my laptop, so Power BI could not connect to Bing server and get map data. Thats why the map was blank,

     

    Now it works nomally,

     

    Regards,

4 Replies

  • v-yuta-msft's avatar
    v-yuta-msft
    Community Support

    Hi WHDung,

     

    Can you share some screeshots on your own laptop when you encounter with this issue? In addtion, could you please share your PBIX file with some dummy data for further analysis?

     

    Regards,

    Jimmy Tao

    • WHDung's avatar
      WHDung
      New Member

      Hi V-yuta-msft,

       

      Thanks for your support,

       

      Actually, the problem came from my laptop, so Power BI could not connect to Bing server and get map data. Thats why the map was blank,

       

      Now it works nomally,

       

      Regards,