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hansen001
Regular Visitor
7 years ago
Solved

NPS Calculation

Hello,

 

Hoping anyone could help me calculate the NPS of our organization using the this column (Rating 1-10). For some reason someone rated a -1 but hoping it could be added to the computation.

 

Calculating NPS is excel is fairly easy but I'm having a hard time on DAX. Not the expert yet on PowerBI 

 

Excel

Promoter =9-10

Passives = 7-8

Detractor = <=6

NPS (Promoter - Detractor) / Total Survey *100