Forum Discussion

Rnaval's avatar
Rnaval
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5 months ago
Solved

Matrix Visual Sorting Issue

I have a sort on a date column in a matrix visual but after I publish the report, the users don;t see any sort at all, any ideas what the issue might be
Need Help
  • MasonMA's avatar
    MasonMA
    5 months ago

    You may need to ask your users to first reset data view in Service. 

     

MasonMA's avatar
MasonMA
Icon for Super User rankSuper User
5 months ago

You may need to ask your users to first reset data view in Service. 

 

  • Rnaval's avatar
    Rnaval
    Icon for Post Partisan rankPost Partisan
    5 months ago

    That worked perfectly!

     

  • Rnaval's avatar
    Rnaval
    Icon for Post Partisan rankPost Partisan
    5 months ago

    Is there any way for me to configure a popup with these helpful instructions for a few seconds when a user launches the dashboard? 

    • MasonMA's avatar
      MasonMA
      Icon for Super User rankSuper User
      5 months ago

      What i did for my report is using a bookmark to raise users' awareness. When users open the report they will first see the bookmark message, then they can click anywhere on screen to close the bookmark. 

       

      A better alternative would be using Card (new) to display a scrolling message once. To to this, you would need to have AI generate SVG dax code. 

      • Rnaval's avatar
        Rnaval
        Icon for Post Partisan rankPost Partisan
        5 months ago

        I like your approach. However, is there a way for me to automatically reset the data view each time the dashboard is launched? I feel that will provide what I need without user intervention.