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dmoney7612's avatar
dmoney7612
Icon for Helper II rankHelper II
5 years ago

Matrix exporting question

When I export the data from the below matrix to Excel, the rankings all appear as "1" in the file. Is there a way to work around this issue? I noticed this isn't a problem when exporting from the tab...
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Greg_Deckler's avatar
Greg_Deckler
Icon for Community Champion rankCommunity Champion
5 years ago

dmoney7612 How are you exporting, from the Desktop export to CSV file or in the Service? I tried replicating this but was not able to do so in the Desktop.

  • dmoney7612's avatar
    dmoney7612
    Icon for Helper II rankHelper II
    5 years ago

    Greg_Deckler Yes, desktop to CSV. I'm thinking it's an issue with the matrix format. Rankings appear fine when I export a table visual. 

    • Greg_Deckler's avatar
      Greg_Deckler
      Icon for Community Champion rankCommunity Champion
      5 years ago

      dmoney7612 Hmm, what version of the Desktop are you on? I can upload my test version if you think it might help.

      • dmoney7612's avatar
        dmoney7612
        Icon for Helper II rankHelper II
        5 years ago

        Greg_Deckler Version: 2.93.641.0. Sure, send it on over.