Forum Discussion

rebeccamBI's avatar
rebeccamBI
New Member
4 years ago
Solved

Map visuals aren't enabled for your org

I'm getting an error that map visuals aren't enabled for my org when I publish my workbook. However, as soon as I make a filter selection, the map populates. When I clear the filter, the map remains populated and continues to work as expected. Any ideas?

Need Help
  • v-kkf-msft's avatar
    v-kkf-msft
    4 years ago

    Hi rebeccamBI ,

     

    This is indeed strange. When I disable the map option, no matter how I filter it, it reports an error instead of showing the map. I'm guessing it may be related to the browser cache, please clear your browser cache and reopen it to see if this still happens.


    Alternatively, you can enable the "Map and filled map visuals" option in the Tenant settings.

     

     

    Best Regards,
    Winniz
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

     

6 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    4 years ago

    If I am the only person with Power BI right now, who is the "Tenant Admin" they're talking about????

  • v-kkf-msft's avatar
    v-kkf-msft
    Icon for Community Support rankCommunity Support
    4 years ago

    Hi rebeccamBI ,

     

    This is indeed strange. When I disable the map option, no matter how I filter it, it reports an error instead of showing the map. I'm guessing it may be related to the browser cache, please clear your browser cache and reopen it to see if this still happens.


    Alternatively, you can enable the "Map and filled map visuals" option in the Tenant settings.

     

     

    Best Regards,
    Winniz
    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

     

     

    • Roqueledesma's avatar
      Roqueledesma
      Frequent Visitor
      2 years ago

      I bought a Power Bi Premium license and I am an administrator user, but I learned with the free version of Power bi desktop to make my reports using maps, now with Premium when I try to use the map visuals, it gives me an error, it says "request administrator tenant that enables map visuals."
      I followed your procedure in the screenshot and from the portal I enabled the option, but it still does not work on desktop.
      Can you help me please .

      • BobSled's avatar
        BobSled
        Frequent Visitor
        2 years ago

        anyone find a fix for this?

        i have the map enabled everywhere yet its still not working

  • rebeccamBI's avatar
    rebeccamBI
    New Member
    4 years ago

    Thanks, Winniz! As soon as we enabled map and filled map visuals it worked. I guess what threw me off is that it worked at all before that. Weird, but an easy fix!