Forum Discussion
Login error
When I try to log into my Power BI account using my school email ID, the login process gets stuck in a loop and repeatedly prompts me to enter the password. How can I resolve this issue?
tharunkumarRTK
Super User
Super User
I assume this is not he first time you are trying to login power bi and you have valid power bi account.
Which browser you are using?
as a basic troubleshooting step, you can try removing the cache and cookies. And then try again. Or you can try with incognito mode.
You can also check if you can use chromium based browsers like Edge or chrome.
If you have tried all these troubleshooting steps then you can try reaching out to Microsoft support team
Need a Power BI Consultation? Hire me on Upwork
Connect on LinkedIn
|