Forum Discussion

rocky09's avatar
rocky09
Solution Sage
6 years ago

Internal service error

Hello, we have been facing this "The last refresh attempt failed because of an internal service error. " from the last 3 hours. Is it because there is some issue with Microsoft?

Need Help

7 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    am having the same issue.... and this morning i could not start web version of PBI. Only google chrome responded. Now, no reports can be opened, publishing is giving issues.... 

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    I'M WITH THE SAME PROBLEM

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    Im seeing the same issue here on the company for all my dashboards. No one get update and the error are not related to the gateway. When i try to open the dashboard on Services the stay on loading screen and didnt open.

  • v-frfei-msft's avatar
    v-frfei-msft
    Community Support
    6 years ago

    Hi rocky09 ,

     

    Thanks for pointing it out. It is a know issue and we are working on it. Once fixed, will let you know.

     

    • rocky09's avatar
      rocky09
      Solution Sage
      6 years ago

      Thank you for your reply. 

       

      Can you consider this as feedback or a suggestion? Whenever your team finds that there is a problem like this. Can you send an email to all subscribers? so they won't be panic about it. Also, Subscribers can plan their meetings, tasks etc..