Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
9 years ago

installation error

I am not able to install power BI on my machine.it is showing error as "processor type not supported on machine"

can someokne help me out with this what options i can try to resolve this issue....

4 Replies

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Can you give some specifics about the machine you're trying to install on? It's hard to troubleshoot an unsupported hardware error message if you don't tell us what the hardware is.

  • Anonymous's avatar
    Anonymous
    Not applicable
    9 years ago

    Hi Anonymous,

     

    >>processor type not supported on machine

    Based on your error message, it sounds like your CPU is not suitable for the prerequisites.(CPU: 1 gigahertz (GHz) or faster x86- or x64-bit processor recommended.)


    In addition, you can take a look at below article to check if your environment or prerequisites is suitable:

    Get Power BI Desktop | Microsoft Power BI

     

    If above is not help, can you provide something detail about your issue?

     

    Regards,

    Xiaoxin Sheng

    • Anonymous's avatar
      Anonymous
      Not applicable
      9 years ago

      Processor :i3-2330 2.2 GHZ

      Windows 7 ultimate 32-bit

      500 GB harddisk

      do i need to install 64 bit windows???

       

       

      • Anonymous's avatar
        Anonymous
        Not applicable
        9 years ago

        Hi Anonymous,

         

        >>do i need to install 64 bit windows???

        No, you don't need to install it. Your CPU seems suitable for the prerequisite, perhaps you can post this to issue.

         

        Regards,

        Xiaoxin Shengh