Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Grouping Bug

I'm having a weird issue where I make changes to groups and they revert after a few minutes. Names for groups change back, items I had removed from a group re-add themselves. Has anyone else experienced this?

 

I'm running the December release of Desktop. 

Need Help

6 Replies

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Unfortunately, I have far too much HIPAA protected information to clean it out properly. Let me sort of diagram it.

       

      I have items A, B, and C in group Z. I remove item A from Group Z. I'll look again a few minutes later, and item A has returned to group Z. 

  • Anonymous's avatar
    Anonymous
    Not applicable
    6 years ago

    HI Anonymous,

    Can you please share more detail information to help us clarify your scenario? It is hard to troubleshooting without any detail information.

    BTW, If your data contains too much sensitive information, you can extract the core fields and replace sensitive records with dummy values. After these steps, you can share the sample file with similar structure and dummy data for test

    Regards,

    Xiaoxin Sheng

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Hi I can explain this issue more clearly. 

      I created a Power BI Group for my range of accounts. 

      After saving and publishing the file user came back with a modification to the accounts associated to that group. 
      Hence i went to Edit the group, made the respective changes, and viola it worked. My matrix showed up with the newly added group and the newly added accounts in existing groups. 

      However when i went to edit that group again i was unable to find these changes/ edits i had made above. I could see them on the report screen but they were not present in the Grouping window pop up. This was frustrating as i had to make the changes again and again. I beleive that the bug would be that it doesn't store the values of the newly added groups in it permenently after it was initially created. 

      I hope my explaination was helpful. If not just try to edit the groups after creating them and publishing the file. 

      Thanks in advance!!

      • Anonymous's avatar
        Anonymous
        Not applicable
        6 years ago

        Yes, this is what was happening. I eventually resorted to deleting the entire grouping category I had created and starting over. That seemed the only way to get around whatever the issue was. It was as if the group category itself had become corrupted,