Forum Discussion

Angel's avatar
Angel
Resolver III
8 years ago
Solved

Get ODATA - We couldn't authenticate with the credentials provided - Basic authentication

Hi, everyone

 

I hope someone can help me..

 

We have installed Power BI Desktop in a Windows 2012 R2 Standard Server.

 

When we try to get ODATA feed in Power BI desktop, it appears message 'We could´nt authenticate with the credentials provided'. However, it works ok if we input same URL and same credentials in web browser.

 

Any idea???

 

Thanks,

 

Need Help
  • Angel's avatar
    Angel
    7 years ago

    Hi, v-jiascu-msft

     

    I have found a solution, replacing %26 by character & in URL ODATA.

     

    Thanks, anyway

5 Replies

  • v-jiascu-msft's avatar
    v-jiascu-msft
    Microsoft Employee
    8 years ago

    Hi Angel,

     

    What's the source exactly? The local OData sources, or others?

    Do you have the latest version of Power BI? 

     

    Best Regards,

    Dale

    • Angel's avatar
      Angel
      Resolver III
      8 years ago

      Hi, v-jiascu-msft

       

      Source is ODATA from Dynamics NAV 2017.

       

      The issue happens with last version of Power BI Desktop. However, It works ok if i check 'ignore privacy levels'.

       

      'Ignore privacy levels' is not supported in Power BI Service. So, when I publish the pbix file and try to connect to ODATA using a gateaway, it appears 'credentials invalid' again. I have installed on-premise gateaway and it's online.

       

      That's the message.

       

      Unable to connect: We encountered an error while trying to connect to . Details: "We could not register this data source for any gateway instances within this cluster. Please find more details below about specific errors for each gateway instance."Hide details
Activity ID:	06c40c83-53ab-4dfa-9036-de310ce537f6
Request ID:	fb2530fb-d8a0-79d2-9887-e55633a1a874
Cluster URI:	https://wabi-west-europe-b-primary-redirect.analysis.windows.net
Status code:	400
Error Code:	DMTS_PublishDatasourceToClusterErrorCode
Time:	Thu Aug 23 2018 22:05:56 GMT+0100 (hora de verano de Europa occidental)
Version:	13.0.6358.131
Noray Power BI - Puerta enlace:	Invalid connection credentials.
Underlying error code:	-2147467259
Underlying error message:	Se requieren credenciales para conectarse al origen OData. (Origen en http://servernav.server.local:9048/DynamicsNAV100/OData/Company('TEST%20HOTEL%20RESORT%20&%20SPA')/ConfiguracionNorayBI.)
DM_ErrorDetailNameCode_UnderlyingHResult:	-2147467259
Microsoft.Data.Mashup.CredentialError.DataSourceKind:	OData
Microsoft.Data.Mashup.CredentialError.DataSourcePath:	http://servernav.server.local:9048/DynamicsNAV100/OData/Company('TEST%20HOTEL%20RESORT%20&%20SPA')/ConfiguracionNorayBI
Microsoft.Data.Mashup.CredentialError.Reason:	CredentialMissing
Microsoft.Data.Mashup.MashupSecurityException.DataSources:	[{"kind":"OData","path":"http://servernav.server.local:9048/DynamicsNAV100/OData/Company(\u0027TEST%20HOTEL%20RESORT%20\u0026%20SPA\u0027)/ConfiguracionNorayBI"}]
Microsoft.Data.Mashup.MashupSecurityException.Reason:	CredentialMissing
Troubleshoot connection problems

       

       

      • v-jiascu-msft's avatar
        v-jiascu-msft
        Microsoft Employee
        7 years ago

        Hi Angel,

         

        I would suggest you upgrade the Data Gateway to the latest version first. You can change the privacy level in the Advanced settings like below.

        Do you have a credential other than the basic authentication? Seems it isn't accepted.

        Get_ODATA_We_couldn_t_authenticate_with_the_credentials_provided_Basic_authentication

         

        Best Regards,

        Dale