Forum Discussion
Frown (Error) - The data source credentials could not be decrypted
After the last update i receive this error an couldn't open PBI Desktop Feedback Type: Frown (Error) Timestamp: 2021-04-20T09:26:21.5500519Z Local Time: 2021-04-20T11:26:21.5500519...
v-deddai1-msft
Community Support
Community SupportHi ramyaamer ,
Have you ever try to uninstall it completely and re-install again? If the issue is still existing, I suggest you downgrade it to march version: https://docs.microsoft.com/en-us/power-bi/fundamentals/desktop-latest-update-archive?tabs=powerbi-desktop
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Best Regards,
Dedmon Dai
Anonymous
I tried to uninstall and re-install but the issue still persists. Once I click on close on the error box, I can use Power BI desktop as normal. I have Power BI Desktop installed from the Microsoft Store so wasn't able to roll back to the March version.