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Manlio's avatar
Manlio
Frequent Visitor
8 years ago

Facebook Analytics post comments download

Hi everybody,

 

I'm trying to download the comments to develop a text analysis, but I cant download the data, this is the code I'm using:

 

Facebook.Graph("https://graph.facebook.com/v2.12/page_name/posts?limit=100&fields=comments")

 

I expand in the Query editor the tables and I can see on the preview the comments and the id, everything works fine until I try to download to the data model because it never finished and the Error is "Download did not complete".

 

I try to limit the dates

 

Facebook.Graph("https://graph.facebook.com/v2.12/page_name/posts?limit=100&fields=comments,since=2018-01-01&until=2018-01-02")

 

 

to get fewer comments but I get the same error.

 

Help me, please.

Need Help

3 Replies

  • v-huizhn-msft's avatar
    v-huizhn-msft
    Icon for Microsoft Employee rankMicrosoft Employee
    8 years ago

    Hi Manlio,

     When you get data from facebook, instead of choose "comments", please any other connection and check if you can get data successfully?

    Best Regards,
    Angelia

    • Manlio's avatar
      Manlio
      Frequent Visitor
      8 years ago

      Hi v-huizhn-msft,

       

      I can get the data from posts, message, id, date, shares, etc. But with the comments it's not working alway don't download

      • v-huizhn-msft's avatar
        v-huizhn-msft
        Icon for Microsoft Employee rankMicrosoft Employee
        8 years ago

        Hi Manlio,

        You didn't get any comments value, and only got the error, right? If it is, you'd better use Fiddler to trace log and create a support ticket on the right-bottom of this page.

        Thanks,
        Angelia