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johnnyboy_175's avatar
johnnyboy_175
Frequent Visitor
6 years ago
Solved

Excel Plugin - Cannot connect to Dataset - Web Service Failed

Hello,

 

When trying to connect to a data set within the excel plugin for power bi, I get the error "Failed to Retrieve a List of Groups - request to a web server failed'.

 

I have also done this many times before with no error. I installed the latest updates for excel in power bi.

 

I am also able to select the app within the power bi portal, analyse in excel and it works fine, not sure why it stopped working the other way.

 

Is it to do with permissions?

 

Any help appreciated.

 

Cheers

 

5 Replies

    • johnnyboy_175's avatar
      johnnyboy_175
      Frequent Visitor

      Thanks for the replies guys and gals.

      I had to log a ticket with the microsoft team, they advised me that the 'Analyse Excel' function within the power BI tab in excel is no longer functional as of the May 2020 update.

      A work around is:
      Go to https://app.powerbi.com/
      Open your App
      Select the '3 dots' next to subscribe at the top right of screen of your app page
      Select 'Analyze in Excel'
      This now gives you essentially the same fucntion as the tab from excel.

      Cheers

  • Anonymous's avatar
    Anonymous
    Not applicable

    Hi johnnyboy_175 ,

     

    I'd like to suggest you to open a support ticket. If you have a Pro account it is free. Go to https://support.powerbi.com. Scroll down and click "CREATE SUPPORT TICKET".

     

    Best Regards,

    Jay

     

    Community Support Team _ Jay Wang

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

    • chudson's avatar
      chudson
      Helper IV

      Hi,

       

      I've started to get the same exact issue today out of nowhere.  This worked for me previously all the time without any issues.  Does anyone know the fix?

  • Anonymous's avatar
    Anonymous
    Not applicable

    Same with mine, just noticed it today while preparing my Dashboard for July