Forum Discussion
Errors in Querying JAMF Pro Data
Hello,
I'm seeing this error message as well when connecting to our JAMF gateway:
Web.Contents failed to get contents from 'https://bdjamf.jamfcloud.com//JSSResource/computergroups' (502): Bad Gateway
I'll take a look at the links from v-henryk-mstf above, but we've been using the same connection from Power BI to the gateway for a couple of years and it just recently started to throw this error message. It feels more like something has changed on the JAMF end of things. If anything changes for me, I'll follow up here.
Thank you!
Hello zeroSPace33,
Did your orginization recently update the JAMF Pro instance to 10.42.1? We are not 100% sure, but we think that updating it might have caused some issues so we have a meeting with our JAMF Engineer next Wednesday to futher investigate the issues that occured during the upgrade.
Hi mvungos ,
I checked with out JAMF sysadmin and he reports that we did recently upgrade. Seems like too much of a coincidence to not possibly be the cause of this issue. He has sent a message to our JAMF support as well to see if we can get someone to look into it for us on their end. I'll keep you posted.
Thank you!
Hey zeroSPace33,
Just wanted to update you and let you know that we made some changes to JAMF that corrected our distribution point issue by enabling anonymous authentication on our Windows Server 2012 instance. I thought that by fixing this issue, it might have something to do with the issues I am having with Power BI, but that is not the case. I still cannot load a full report in Power BI. Any update on your end? Thank you.
Hey mvungos,
We're still testing. We've sent data to our JAMF engineers. In the mean-time, our JAMF on-site admin has tested connecting to the api using other methods and it seems to be working, but he's been off site all week. We'll be testing it further on Monday when he returns. I'll let you know how that goes.
Thanks for checking in!