Forum Discussion
Error: Couldn't load the data for this visual
Hello,
I face issue on my PowerBi.
I use Direct Query (to import data from a Azure SQL database) but everytime I click on "Publish" and I refresh, I obtain the following error message:
"Login failed for user '<token-identified principal>'.. The exception was raised by the IDbConnection interface.
Please try again later or contact support. If you contact support, please provide these details.
- Activity IDcc1d01b9-5967-4a58-9c7a-13feb6de164f
- Request ID7e6f7f2e-ec5e-7382-d0f2-568f2634cdbc
- Correlation IDb4d85cc1-579c-9795-60f3-760830cfd8d7
- TimeWed Jul 29 2020 17:39:11 GMT+0000 (Coordinated Universal Time)
- Service version13.0.13960.55
- Client version2007.3.02011-train
- Cluster URI https://wabi-europe-north-b-redirect.analysis.windows.net/"
Can you please help?
3 Replies
- v-zhenbw-msft
Community Support
Hi Anonymous ,
Please refer the following threads. Hope them will be helpful.
Best regards,
Community Support Team _ zhenbw
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
- AnonymousNot applicable
Hello
thank you for your help. I have checked the other threads. However, the issues are different than mine I think.
Could you please detail the solution ?
thank you in advance.
- v-zhenbw-msft
Community Support
Hi Anonymous ,
Please refer to the following documents to check your connection.
Please pay attention,
Ensure firewall rules for the database are configured to "Allow access to Azure services."
To enable SSO, go to settings for the dataset, open the Data Sources tab, and check the SSO box.
If it doesn't meet your requirement, we suggest you to open a ticket here for help: https://powerbi.microsoft.com/en-us/support/
Let engineers solve this issue from your perspective.
Best regards,
Community Support Team _ zhenbw
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.