Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Drill Through Not Working in Matrix

Was working a few days ago , but now when I right click on a value which has a drill through to another visual I get NO options popup (to drill through). When I hover I get the popup showing right click to drill through , but right click does nothing.

 

On my desktop it works , but once it goes to the workspace or is published to an app then the functionality disappears!!!

 

If I change the matrix to a table and publish then it DOES work both in workspace and in App.

Tried different browsers but this is happenning on more than one App which worked fine until what looks like the Feb2020 update took place.....

.  right-click does nothing in Matrix , but works in Table !!!!!

 

please help!!! 

 

M

12 Replies

  • v-gizhi-msft's avatar
    v-gizhi-msft
    Icon for Community Support rankCommunity Support

    Hi,

     

    I think you can create a support ticket, follow this:

     

    Best Regards,

    Giotto Zhi

    • Anonymous's avatar
      Anonymous
      Not applicable

      Thank goodness it's not just my dashboards - I thought I was going mad!

       

      I have raised a support ticket- I hope it is fixed quickly as our poor end users cannot use these dashboards now.

       

      thanks

      Mark

      • Anonymous's avatar
        Anonymous
        Not applicable

        Update- A call from MS has confirmed that there IS an issue with Matrix viz,  and it will be passed to the appropriate team

  • Anonymous's avatar
    Anonymous
    Not applicable

    I am getting the same issue...please help us.

    When I right click on a matrix I no longer see my drill through options.

    This issue is happening in the workspace app only (desktop file is working fine) and it is causing a major issue with users in organization. 

    • Anonymous's avatar
      Anonymous
      Not applicable

      MS have informed me that this will be fixed at end of day 4 March

  • Anonymous's avatar
    Anonymous
    Not applicable

    I have the same issue. It was working yesterday and just notice this morning drillthrough stops working in matrix after publishing. 

    • Anonymous's avatar
      Anonymous
      Not applicable

      Hi

      No its not browser related - its a real issue with the new layouts.

      My colleagues are also seeing this.

       

      Its as if MS have really messed up the drill through. If I edit the report on the webservice workspace I can see

       

      and if I turn on 'Drill through' ... I still get a hover saying 'Right-Click to drill through' , but right click does nothing-

      HOWEVER - if I double left click , then my drill through is available ... and works

       

      BUT - even if I save the file , when I go back in it has lost that setting and doesn't work. The end user has no access to this once pushed to an app anyway.

       

      Bottom line .... still no drill through available on Matrix.

      I'm tearing my hair out here!!

       

      • Anonymous's avatar
        Anonymous
        Not applicable

        I am having the same problem and it just cropped up today.  I am on MS Edge, and have cleared Cache and resaved, and refreshed, but Drillthrough now only seems to be available in Table Visuals, but not Matrix Visuals.  With Drillthrough being part of these views since 3Q2019, this has to be something new.  I would have had to miss this functionality gap for over 6 months of reviews/testing otherwise.

        Please advise.

  • sarahmtz7's avatar
    sarahmtz7
    Frequent Visitor

    I am also seeing this issue occur.

    It doesnt appear to be related to browser, or a corrupt file as it works in Edge and Chrome; the same pbix file works in our own tenant workspace.
    When we compare multiple different tenants, it is only ooccuring on the one I reported, it happens in the workspace and in the App.

    Are there any tenant specific setting that would be limiting this interaction?

  • Anonymous's avatar
    Anonymous
    Not applicable

    Still.... when it will be get solved 😇