Forum Discussion

Funkydrewster's avatar
Funkydrewster
New Member
9 years ago

dimension

I am trying to load ClickDimensions but it keeps coming with an error. I can't go in and try to chang the log in details every time I go in it automates the login. I have tried detailing cache and cookies. Can anyone help?

We couldn't import data from ClickDimensions

There was an error when processing the data in the dataset.
Please try again later or contact support. If you contact support, please provide these details.

Data source typeOData
Processing errorOData: Request failed: The remote server returned an error: (500) Internal Server Error. (An error has occurred.)
Correlation ID5abe5128-5aa0-939d-161f-989d99f62f83
Activity IDe3e68657-046c-4dc2-a8b4-18315b5d4947
Request ID7c2cdf23-0095-3bd9-664d-8293a7d42fbc
Status code500
TimeFri Jan 13 2017 08:59:09 GMT+0000 (GMT Standard Time)
Version13.0.1700.899
Cluster URIhttps://wabi-europe-north-b-redirect.analysis.windows.net

4 Replies

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Community Support
    9 years ago

    Hi Funkydrewster,

     

    Have you tried run Power BI service use IE browser in InPrivate mode, or used another computer to log in Power BI service?

     

    Best Regards,
    Qiuyun Yu

    • Funkydrewster's avatar
      Funkydrewster
      New Member
      9 years ago

      Hi, I have tied it on other peoples PCs, different devices and it doesn't work.  Not sure what I can do now as it keeps remembering what I put in previously so doesn't give me the next screen to put the new details and then automatically goes to import and then fails