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Lucy01's avatar
Lucy01
Icon for Helper II rankHelper II
19 days ago

Data Not Displaying When Selected

I have a month over month matrix that compares sales and I use a slicer to filter it by area, e.g London, Cardiff, Edinburgh. It was working perfectly to begin with, but after a recent refresh, it n...
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v-aatheeque's avatar
v-aatheeque
Icon for Community Support rankCommunity Support
11 days ago

Hi Lucy01​ 

Thanks for the additional details. Since the issue now affects both London and Glasgow, and you've already cleaned the text values and verified the relationships, I'd suggest checking the month-over-month measure and its date context next.

Could you try adding your basic Total Sales measure to the same month-over-month matrix alongside the existing measure? This will help determine whether the issue is specific to the month-over-month calculation or affects the underlying sales values in that visual as well.

 

v-aatheeque's avatar
v-aatheeque
Icon for Community Support rankCommunity Support
8 days ago

Hi Lucy01​ 

Have you had a chance to look through the responses shared earlier? If anything is still unclear, we’ll be happy to provide additional support.