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Anonymous's avatar
Anonymous
Not applicable
6 years ago

Dashboard doesn't load

I have the same problem almost every single time I try to open my pbix files. They are very simple dashboards that use excel table residing on my computer or drive and a list from SharePoint. If I come back to work next day and try to continue working on the dashboard, it's almost guaranteed it won't load the data. The table and visuals keep loading indefinitely, and I get an error "Object not instantiated" or "Model cannot load". Sometimes I go to options and select my account to ensure I'm connected to SharePoint. But most times I have to create the dashboard from scratch if i want to get any work done. Usually things start working when I restart my computer. At times not only the old dashboards don't open but the entire Desktop app won't open - I get a message "Unable to start Power BI Desktop - We weren't able to connect to model". I am growing frustrated with Power BI.

 

Need Help

6 Replies

  • parry2k's avatar
    parry2k
    Super User
    6 years ago

    Anonymous what is your data source? Are you using Power BI service as a data source? When you refer to dashboard are you referring to dashboard in power bi service?

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      6 years ago

      Hi Parry,

       

      I only use SharePoint, cloud, and files from my local machine. Today, Power BI Desktop App wouldn't connect to either. And no, I didn't use Power BI Service.

      I restarted my desktop the second time today, and it finally allowed me to load a table from my desktop. My old pbix opened as well without an issue (finally after 4 hours!). But why does it work after rebooting my computer? Is there an easier way?

       

      • parry2k's avatar
        parry2k
        Super User
        6 years ago

        Anonymous seems like it is very local issue and related to your machine. it is possible to test it on another computer?