Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago

Credential Issues

I am getting data from OData and have created multiple reports on a daily basis. All of a sudden today when I tried to select "Recent Sources" it is greyed out. When I select "Get Data" and then OData and connect to the source it gives me an error "Cannot authenticate credentials". I also tried a different set of credentials that have access to the sharepoint site and again the same issue.

 

I can however refresh my other reports using the same credentials and no issue occurs, it is just when I try to connect to the source from scratch.

 

Please help.

 

Kind Regards

Jeremy

Need Help

2 Replies

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Thanks for the reply,

       

      I forgot to mention that I am using the the latest version and also tried clearing the credentials on current reports.

       

      What is weird is that it is happening with "new" blank reports as well. It doesn't allow me to connect to the data source.

       

      Thanks

      Kind Regards

      Jeremy