Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
5 years ago

Couldn't load Model

My user gets this error when I share a dashboard with them.  The are part of the organization and hold a Pro license as well.

 

Below is the error that is being popped up:

 

 

any help on this would be appriciated.

 

Thanks in advance.

 

Regards,

Mahesh

Need Help

12 Replies

  • HarishKM's avatar
    HarishKM
    Super User
    5 years ago

    Anonymous Hey mate ,
    i believe you are using any sort VPN (cisco any connect or citrix )  to login n work on power bi over your physical machine . Kindly login the VPN and update your credential in power bi . You are able to load the data and check Do you have have access of that dataset or not ?. if not then contact your IT Team for access .

     

     

     


    just beacuse of that it is taking this much of time to connect to the server .


     

  • amitchandak's avatar
    amitchandak
    Super User
    5 years ago

    Anonymous , Are you sharing the pbix file or sharing on service?

     

    You need to check few things in the case of pbix file

    1. Make sure the user is the same or higher version on power bi

    2. does the user have access to the database/source using his machine

    • Anonymous's avatar
      Anonymous
      Not applicable
      5 years ago

      Hi amitchandak, I'm sharing it on PBI service. The user doesn't have the PBIX file. 

      • Anonymous's avatar
        Anonymous
        Not applicable
        5 years ago

        Anonymous  you will have to provide access which should be done from datasource...and also if you have set any rules like RLS in your pbix make sure you provide access in RLS level...
        Did I answer your question? Mark my post as a solution! Appreciate your Kudos!!
        Regards,

        Husna