Forum Discussion

isarijanli's avatar
isarijanli
Regular Visitor
9 years ago

couldn't load data for this visual

Hello,

After installing Power BI it is impossible to work visualization charts.
I have created table
Name Age
Jone 21
Susan 28
But visualization charts give massage in the following. Please, help me solve this problem.

Feedback Type:
Frown (Error)

Timestamp:
2017-04-19T09:01:46.6776282Z

Local Time:
2017-04-19T13:01:46.6776282+04:00

Product Version:
2.45.4704.722 (PBIDesktop) (x64)

Release:
April, 2017

IE Version:
9.0.8112.16421

OS Version:
Microsoft Windows NT 6.1.7600.0 (x64 ru-RU)

CLR Version:
4.5.1 or later [Release Number = 378758]

Workbook Package Info:
1* - ru-RU, Query Groups: 0, fastCombine: Enabled, runBackgroundAnalysis: True.

Peak Working Set:
449 MB

Private Memory:
283 MB

Peak Virtual Memory:
1.76 GB

Error Message:
Couldn't retrieve the data for this visual. Please try again later.

User ID:
adeebc53-cd17-408b-a2c5-cf62e5be5690

Session ID:
207be57b-d278-4c88-902b-8d0057ce0adf

Telemetry Enabled:
True

Model Default Mode:
Import

Snapshot Trace Logs:
C:\Users\User\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot960876643.zip

Performance Trace Logs:
C:\Users\User\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

Enabled Preview Features:
PBI_allowBiDiCrossFilterInDirectQuery

Disabled Preview Features:
PBI_Impala
PBI_Snowflake
PBI_shapeMapVisualEnabled
PBI_EnableReportTheme
PBI_esriEnabled
PBI_pivotTableVisualEnabled
PBI_numericSlicerEnabled
PBI_SpanishLinguisticsEnabled
PBI_PbiServiceLiveConnect
PBI_daxTemplatesEnabled

Disabled DirectQuery Options:
PBI_DirectQuery_Unrestricted

Cloud:
GlobalCloud

Activity ID:
207be57b-d278-4c88-902b-8d0057ce0adf

Time:
Wed Apr 19 2017 12:49:17 GMT+0400 (Грузинское время (зима))

Version:
2.45.4704.722 (PBIDesktop)

Error Code:
OpenConnectionError

OData Error Message:
Failed to open the MSOLAP connection.

DPI Scale:
100%

Supported Services:
Power BI

Formulas:


section Section1;

shared Table1 = let
Source = Table.FromRows(Json.Document(Binary.Decompress(Binary.FromText("i45WKk5R0lEyUorVQTBjAQ==", BinaryEncoding.Base64), Compression.Deflate)), let _t = ((type text) meta [Serialized.Text = true]) in type table [Column1 = _t, Column2 = _t]),
#"Changed Type" = Table.TransformColumnTypes(Source,{{"Column1", type text}, {"Column2", Int64.Type}})
in
#"Changed Type";

4 Replies

  • isarijanli's avatar
    isarijanli
    Regular Visitor

    Hello,

    After installing Power BI it is impossible to work visualization charts.
    I have created table
    Name Age
    Jone 21
    Susan 28
    But visualization charts give massage in the following.

     

    Feedback Type:
    Frown (Error)

    Timestamp:
    2017-04-19T08:49:22.1410431Z

    Local Time:
    2017-04-19T12:49:22.1410431+04:00

    Product Version:
    2.45.4704.722 (PBIDesktop) (x64)

    Release:
    April, 2017

    IE Version:
    9.0.8112.16421

    OS Version:
    Microsoft Windows NT 6.1.7600.0 (x64 ru-RU)

    CLR Version:
    4.5.1 or later [Release Number = 378758]

    Workbook Package Info:
    1* - ru-RU, Query Groups: 0, fastCombine: Enabled, runBackgroundAnalysis: True.

    Peak Working Set:
    449 MB

    Private Memory:
    283 MB

    Peak Virtual Memory:
    1.76 GB

    Error Message:
    Couldn't retrieve the data for this visual. Please try again later.

    User ID:
    adeebc53-cd17-408b-a2c5-cf62e5be5690

    Session ID:
    207be57b-d278-4c88-902b-8d0057ce0adf

    Telemetry Enabled:
    True

    Model Default Mode:
    Import

    Snapshot Trace Logs:
    C:\Users\User\AppData\Local\Microsoft\Power BI Desktop\FrownSnapShot275457340.zip

    Performance Trace Logs:
    C:\Users\User\AppData\Local\Microsoft\Power BI Desktop\PerformanceTraces.zip

    Enabled Preview Features:
    PBI_allowBiDiCrossFilterInDirectQuery

    Disabled Preview Features:
    PBI_Impala
    PBI_Snowflake
    PBI_shapeMapVisualEnabled
    PBI_EnableReportTheme
    PBI_esriEnabled
    PBI_pivotTableVisualEnabled
    PBI_numericSlicerEnabled
    PBI_SpanishLinguisticsEnabled
    PBI_PbiServiceLiveConnect
    PBI_daxTemplatesEnabled

    Disabled DirectQuery Options:
    PBI_DirectQuery_Unrestricted

    Cloud:
    GlobalCloud

    Activity ID:
    207be57b-d278-4c88-902b-8d0057ce0adf

    Time:
    Wed Apr 19 2017 12:49:17 GMT+0400 (Грузинское время (зима))

    Version:
    2.45.4704.722 (PBIDesktop)

    Error Code:
    OpenConnectionError

    OData Error Message:
    Failed to open the MSOLAP connection.

    DPI Scale:
    100%

    Supported Services:
    Power BI

    Formulas:


    section Section1;

    shared Table1 = let
    Source = Table.FromRows(Json.Document(Binary.Decompress(Binary.FromText("i45WKk5R0lEyUorVQTBjAQ==", BinaryEncoding.Base64), Compression.Deflate)), let _t = ((type text) meta [Serialized.Text = true]) in type table [Column1 = _t, Column2 = _t]),
    #"Changed Type" = Table.TransformColumnTypes(Source,{{"Column1", type text}, {"Column2", Int64.Type}})
    in
    #"Changed Type";

  • v-qiuyu-msft's avatar
    v-qiuyu-msft
    Icon for Community Support rankCommunity Support

    Hi isarijanli,

     

    Which data source did you get data from? Please open the Query Editor refresh the table which has data displayed in that visual, then apply the change to see if any error throws out with data.

     

    Also please download the attached .pbix file which created in desktop version 2.45.4704.722 to see if it work on your side.

     

    Best Regards,
    Qiuyun Yu

    • isarijanli's avatar
      isarijanli
      Regular Visitor

      I have tried to connect different data source (excel, cvs, text, edit table) but visualiation didn't reflective.
      Question: in the Minimum requirements are shown

      Display: At least 1440x900 or 1600x900 (16:9) recommended. Lower resolutions such as 1024x768 or 1280x800 are not recommended.

      But my Display is 366x768

      Is it possable my laptop parametr doesn't support this visualiation?

      • v-qiuyu-msft's avatar
        v-qiuyu-msft
        Icon for Community Support rankCommunity Support

        Hi isarijanli,

         

        I find the OS run the desktop in your scenario is Windows NT, while minimum requirements for the desktop is Windows 7 / Windows Server 2008 R2, or later. I think that should be the cause. Of cause, the Display is 366x768 doesn't meet the requirement.

         

        So before running desktop, please review this requirements list, make sure the environment is ready.

         

        Best Regards,
        Qiuyun Yu