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setis's avatar
setis
Icon for Post Partisan rankPost Partisan
4 years ago
Solved

Connecting a shared mailbox and missing "Sent by"

I've "successfully" connected a shared mailbox to PBI using rbr MS exchange online connector. 

My problem is that in order to measure productivity, I need to see which employee is the actual sender for every row.

The column "From" shows the email address of the shared mailbox.

Is there anything I need to activate in the mailbox settings or another a way to dinamically get the sender?

 

thanks a lot in advance 

  • Hi setis ,

     

    If the table returned by this connector does not contain the fields you need, please use the api provided by exchange online to get the data you want. You can ask for help on exchange's forum.

    Exchange - Microsoft Tech Community

     

    Best Regards

    Community Support Team _ chenwu zhu

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.

1 Reply

  • v-chenwuz-msft's avatar
    v-chenwuz-msft
    Icon for Community Support rankCommunity Support

    Hi setis ,

     

    If the table returned by this connector does not contain the fields you need, please use the api provided by exchange online to get the data you want. You can ask for help on exchange's forum.

    Exchange - Microsoft Tech Community

     

    Best Regards

    Community Support Team _ chenwu zhu

     

    If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.