Forum Discussion

jrmerino's avatar
jrmerino
Regular Visitor
8 years ago
Solved

Cant visualize custom visualization CHORD

I am trying to graph a table with this custom but I cant see anything.

I have tried with several datasets.

¿Any clue?

 

Versión: 2.46.4732.721 64-bit 

 

  • Hi jrmerino,

     

    I didn't have the version: 2.46.4732.721 64-bit. I tested Chord visual with the latested release 2.58.5103.501 64-bit (May 2018), everything works OK.

     

    In your scenario, please clear the cache (File->Options and settings->Options->Data load) and re-create the visual for a test. If it still doesn't work, please update your desktop version to the latest one.

     

    Best regards,

    Yuliana Gu

4 Replies

  • v-yulgu-msft's avatar
    v-yulgu-msft
    Icon for Microsoft Employee rankMicrosoft Employee

    Hi jrmerino,

     

    I didn't have the version: 2.46.4732.721 64-bit. I tested Chord visual with the latested release 2.58.5103.501 64-bit (May 2018), everything works OK.

     

    In your scenario, please clear the cache (File->Options and settings->Options->Data load) and re-create the visual for a test. If it still doesn't work, please update your desktop version to the latest one.

     

    Best regards,

    Yuliana Gu

    • jrmerino's avatar
      jrmerino
      Regular Visitor

       

      I see you can visualize the data so its not a problem with the dataset. I though than could be that the data was not structured correctly.

       

      I have tried your first suggestion, clearing the cache, without any luck. Then I have asked mi TI department to update the version.

       

      By the way. Regarding the component I have downloaded and imported the ChordChart.1.2.1.0.pbiviz file.

       

      As soon as I have updated version I will report you back.

       

      Many thanks.

       

      • v-yulgu-msft's avatar
        v-yulgu-msft
        Icon for Microsoft Employee rankMicrosoft Employee

        Hi jrmerino,

         

        Has this problem been resolved? If so, would you please share the resolution so that it can benefit more users?

         

        Regards,

        Yuliana Gu

    • jrmerino's avatar
      jrmerino
      Regular Visitor

      Finally I upgraded version and succeeded.

      Thanks a lot.