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LukaszOtw's avatar
LukaszOtw
New Member
3 years ago

Can't connect to DevOps

Hi everyone,

 

I have couple of Power BI reports that are using data from (different) Azure DevOps projects. When I returned from my holidays I was very surprised because reports didn't work (I couldn't refresh the data). I get the "we couldn't authenticate with the credentials provided" error.

I can still normally log on to DevOps projects, see the Analytics views, have the right permissions etc. Please help me because I'm blind without my data 🙂    

 

UPDATE: I can connect to my corporate DevOps- I can't connect to my Customers DevOps (via Power BI)

Need Help

2 Replies

  • amitchandak's avatar
    amitchandak
    Icon for Super User rankSuper User
    3 years ago

    LukaszOtw . Open the report on the desktop and Clear permission using the Home Tab -> Transform Data -> Datasource setting and try again

    • LukaszOtw's avatar
      LukaszOtw
      New Member
      3 years ago

      amitchandak I cleared the permissions, edited credentials and still have the same problem.

       

      "You are currently signed in">>> I click "connect">>> "we couldn't authenticate with the credentials provided. Please try again"