Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Cannot refresh Sharepoint folder with files after 31st August

Hello,   Being unable to sync files on a sharepoint folder datasource whose date is younger than 31st August 2018. Found a different thread that may hint to something similar to what I am getting ...
Need Help
Anonymous's avatar
Anonymous
Not applicable
8 years ago

HI Anonymous,

 

Have you import any custom visuals to your report? If this is a case, it seems like a known issue who already list on support page.

 

Please take a look at support page to know more about this issue:

Customers who have Power BI reports that are stored in and refreshed from OneDrive and contain organizational store custom visuals can become corrupted when they refresh. 

 

Regards,

Xiaoxin Sheng

Anonymous's avatar
Anonymous
Not applicable
8 years ago

Thanks for your reply Anonymous.

 

I had a custom visual but I have deleted it and the data still does not show.

 

BTW, my datasources are stored on a Sharepoint folder, not on a OneDrive location, if this is relevant.

 

Again, I do not get any errors. The data just does not refresh after 31st August.

 

Any additional ideas on how might this be happening?

 

Thank you for your help.