Forum Discussion

SBPFA's avatar
SBPFA
Helper I
6 years ago

Cannot load model (blank error message)

Hi, 

 

Trying to connecto to a PowerBI data source (gateway, SSAS), I'm getting "Cannot load model" followed by a blank error message:

 

 

 

 

 

 

 

 

After that, I can't do anything, the message reappears over and over and I have to kill the process to close the app.

I tried running as an administrator, uninstalling and doing a fresh install of the latest version, logging out and back in... I'm lost.

The cache is empty and no credentials are stored locally:

Also I doubled checked the permissions, and my account is the owner of the datasource in the PowerBI Service.

If I open a report, ot try to create one from scratch, I get this, with the same result (had to kill the app):

 

Any help would be appreciated.

Thanks.

7 Replies