Forum Discussion

ELIU's avatar
ELIU
Helper II
1 year ago
Solved

Azure Maps cannot be enabled

Hi,

 

I can see the Azure Map object available in my Visualizations pane in Power BI desktop. However, when I clicked on it, I got an error: Azure Maps visuals are not enabled for your organization. Contact your tenant admin to fix this. So here is what I have checked:

 

1, In Admin Portal>under Intergration settings, both Use ArcGIS Maps for Power BI and Map and filled map visuals have been enabled.

2, In Power BI desktop, Options and Settings>under Preview Features, Azure map is not available in the list. Under Security, Use Map and Filled Map visuals is checked. 

 

My desktop version is April 2025. Can you help me understand what might be the reason why I can't use the Azure map visual?

 

Thanks!

Need Help
  • ajaybabuinturi's avatar
    ajaybabuinturi
    1 year ago

    ELIU,
    Yes, being on a GCC (Government Community Cloud) tenant absolutely makes a difference.
    Azure Maps visual is not supported in Power BI for national cloud tenants, including GCC, GCC High, and DoD.
    https://learn.microsoft.com/en-us/power-bi/enterprise/service-govus-overview 

    Thanks,
    If you found this solution helpful, please consider giving it a LikešŸ‘ and marking it as Accepted Solutionāœ”. This helps improve visibility for others who may be encountering/facing same questions/issues.

3 Replies

  • ajaybabuinturi's avatar
    ajaybabuinturi
    Super User
    1 year ago

    Hi ELIU, 
    Can you try below encountering steps

    Step 1: Go to Power BI Admin Portal

    Step 2: Enable Azure Maps Visual

    1. Go to Tenant Settings

    2. Search for "Azure Maps Visual"

    3. Enable: ā€œUse Azure Maps visualā€

    4. Apply to:

      • The entire organization (recommended), or

      • Specific security groups, if needed

    Step 3: Save Changes

    Once enabled, it may take some time for the change to propagate.

     

    After Admin Enables Azure Maps

    • Restart Power BI Desktop

    • Ensure you're logged into Power BI with your organizational account

    • Try inserting the Azure Maps visual again

    Thanks,
    If you found this solution helpful, please consider giving it a LikešŸ‘ and marking it as Accepted Solutionāœ”. This helps improve visibility for others who may be encountering/facing same questions/issues.

    • ELIU's avatar
      ELIU
      Helper II
      1 year ago

      Thank you for the detailed instruction. What I have forgotten to mention in my original post is: the Azure Maps visual is Not an option listed in our Tenant Settings. We are on GCC (government tenant). Does it make a difference?

      • ajaybabuinturi's avatar
        ajaybabuinturi
        Super User
        1 year ago

        ELIU,
        Yes, being on a GCC (Government Community Cloud) tenant absolutely makes a difference.
        Azure Maps visual is not supported in Power BI for national cloud tenants, including GCC, GCC High, and DoD.
        https://learn.microsoft.com/en-us/power-bi/enterprise/service-govus-overview 

        Thanks,
        If you found this solution helpful, please consider giving it a LikešŸ‘ and marking it as Accepted Solutionāœ”. This helps improve visibility for others who may be encountering/facing same questions/issues.