Azure Map Visual Tooltip Issue

Hi Florie ,

The tooltip behavior you’re experiencing appears to be linked to how the Azure Maps visual manages hover interactions at higher zoom levels. When zoomed in, the interactive area around each bubble may shrink or become less responsive, which can prevent tooltips from displaying as expected. This is not an issue with your tooltip configuration, but rather with how the visual handles pointer events at different zoom settings.

To address this, please verify that you are using the latest version of Power BI Desktop and that the Azure Maps visual is up to date. If clustering is enabled, try disabling it, and consider temporarily increasing the bubble size to see if the tooltip appears when zoomed in. If this resolves the issue, maintaining slightly larger bubbles or adding a transparent overlay may improve hover consistency. Additionally, testing the report in Power BI Service is recommended, as interaction behaviors can differ from Desktop.

If the problem persists after these steps, please create a simplified PBIX file that demonstrates the issue (with sensitive data removed) and share it. This will help determine whether it is a visual limitation or a product issue that requires further investigation.

Thank you,

Tejaswi.