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Pikster's avatar
Pikster
Frequent Visitor
7 years ago

Average Waiting

Hi,

 

I have an output in a contact center environment, I need to show things such as Average Wait, Duration of calls etc... I cannot seem to get time to work on a Y axis, or even in the values, it just does a count instead.

 

The data outputs as a DateTime, any generally known way around working this out?

 

I did manage to get it to do "decimal minutes" but aparently 1.5 mins is too hard to read...

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