Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
6 years ago

Automatic Refresh Error

Hi , am getting the following error but not every time for scheduled refresh. Please help

 

 

Something went wrong
Unable to connect to the data source undefined.
Please try again later or contact support. If you contact support, please provide these details.
Cluster URI: WABI-NORTH-EUROPE-redirect.analysis.windows.net
Activity ID: 97de4093-ba95-45b6-9c44-e1b75f241af2
Request ID: bf88218e-cf69-4b28-b1c6-5281ded5c113
Time: 2019-11-28 18:15:58Z

14 Replies

  • v-lid-msft's avatar
    v-lid-msft
    Community Support

    Hi Anonymous ,

     

    What is the type of your datasource? Have you tried to update your on-premises data gateway if you are using it? Will you get this error when you do a on-demand refresh? 


    Best regards,

     

  • Hi Anonymous ,

     

    Same error i got ealier. So I first refresh my PBI desktop file then published it to Service. After that auto refresh worked fine till now.

     

    Please give Kudos and Accept this as a solution if it helps you!

    • Anonymous's avatar
      Anonymous
      Not applicable

      We are using latest desktop version and gateway. And re-published all pbix files also. Still getting the same eroor. Any idea?

      • Tahreem24's avatar
        Tahreem24
        Super User

        Hi Anonymous ,

         

        Give a try to resetting your Gateway. Try to re-configure your data sources and all.