Forum Discussion
Automatic refresh error
- 10 months ago
Hi Matheus_R ,
This issue is quite common and is often due to temporary service interruptions or minor cloud connection problems. Since you’ve already checked your credentials and setup, it’s a good idea to wait a bit and try refreshing again, as these errors sometimes resolve on their own. In the meantime, review the refresh history in Power BI Service for any authentication or connector issues, and attempt a manual refresh in Power BI Desktop to see if the issue is related to the service schedule or the dataset. Make sure your Google Sheet is shared correctly for Power BI access, and if you use an on-premises gateway, verify that it’s online and functioning properly.
Refer these Microsoft Documentations for reference :
Microsoft: Troubleshoot Refresh Scenarios
Microsoft: Refresh Data in Power BI Desktop
Microsoft: Configure and Manage On-premises Data GatewayHope this helps if you have any queries we are happy to assist you further.
Regards,
Sreeteja.
"The last refresh attempt failed because of an internal service error. This is usually a transient issue. If you try again later and still see this message, contact support."
This indicates the refresh failure was due to an internal service error on the Microsoft Fabric/Power BI backend, often temporary in nature. The best course of action is to retry the refresh after some time. If the problem persists, contacting Microsoft support would be recommended to investigate underlying service issues.
In addition to retrying later, verify credentials and gateway status as discussed previously, to rule out external causes from your environment that might coincide with the service error.