Forum Discussion

Anonymous's avatar
Anonymous
Not applicable
7 years ago
Solved

Accessing Onedrive data issue

Hi,

 

I'm using Onedrive as my data source. When I tried signing in using the Microsoft account, I'm getting stuck at this Login stage. Previously this is working, I was able to access my Onedrive.

 

 

 

Thanks!

 

Need Help
  • v-piga-msft's avatar
    v-piga-msft
    7 years ago

    Hi Anonymous ,

    Please check if you have installed the latest version of Power BI Desktop 2.67.5404.801.

    In addition, is your default browser IE browser?

    By my tests with IE 10.0, I could reproduce your issue.

    When I have test with IE 11.0, it will work successfully.

    If it is, please update your IE browser to be the latest version and test again.

    Best  Regards,

    Cherry

     

2 Replies

  • v-piga-msft's avatar
    v-piga-msft
    Resident Rockstar
    7 years ago

    Hi Anonymous ,

    Please check if you have installed the latest version of Power BI Desktop 2.67.5404.801.

    In addition, is your default browser IE browser?

    By my tests with IE 10.0, I could reproduce your issue.

    When I have test with IE 11.0, it will work successfully.

    If it is, please update your IE browser to be the latest version and test again.

    Best  Regards,

    Cherry

     

    • Anonymous's avatar
      Anonymous
      Not applicable
      7 years ago

      Hi v-piga-msft ,

       

      Thanks for the following advice below. 

      I'm not sure if there was any effect after I have updated my Power BI Desktop and IE browser version but it is now working, it just takes a long time to logged in. After a few days, it was logging in smoothly. Thanks for the help again! :smileyhappy:

       

      Regards,

      Carmina