Forum Discussion
Error Connecting to SQL Server Using Gateway: Encryption Issue
Hello,
Thank you for your response and the suggestions. I have reviewed the potential issues you mentioned and have the following updates:
Credentials Verification: I have double-checked the credentials, and they are correct. The issue persists despite using the correct username and password.
Firewall or Network Restrictions: I don't believe this is the issue, as I can successfully connect using ADLS Gen2 (Power Query), which warns about connecting unencrypted but does connect without any problems.
On-Prem Gateway Version: The gateway is up to date. I installed the latest version just yesterday, so I am confident this is not the cause of the issue.
Despite these checks, the error continues to occur. Could there be any other underlying issues or configurations that I might be missing? I appreciate any further assistance or guidance you can provide.
Thank you!
Apologies for the inconvenience and delay in response.
Please reach out to our support team to gain deeper insights and explore potential solutions. It's highly recommended that you reach out to our support team. Their expertise will be invaluable in suggesting the most appropriate approach.
Please go ahead and raise a support ticket to reach our support team:
https://support.fabric.microsoft.com/support
After creating a Support ticket please provide the ticket number as it would help us to track for more information.
Thank you.
We haven’t heard from you on the last response and was just checking back to see if you've had a chance to submit a support ticket. If you have, a reference to the ticket number would be greatly appreciated. This will allow us to track the progress of your request and ensure you receive the most efficient support possible.
Thanks.