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bcdobbs's avatar
bcdobbs
Icon for Community Champion rankCommunity Champion
3 years ago

Dataflow Gen2 Issue

Hi,   I'm trying to run a very simple Gen2 Dataflow from an on prem sql server.   All setups fine but when I ask it to refresh I get: "Error: Couldn't refresh the entity because of an issue ...
Dataflows
miguel's avatar
miguel
Icon for Community Admin rankCommunity Admin
3 years ago

Hey Ben!

 

What version of the gateway are you using? We recently released a new one (on Friday) that should solve cases like this one.

 

If the last version is still giving you issues, please reach out to our support team so they can further assist.

  • bcdobbs's avatar
    bcdobbs
    Icon for Community Champion rankCommunity Champion
    3 years ago

    I think I might be running the latest version (the number is higher than what is listed in the blog):

     

  • bcdobbs's avatar
    bcdobbs
    Icon for Community Champion rankCommunity Champion
    3 years ago

    Hi miguel ,

    Really odd, so having checked I last updated my gateways on thursday which had resulted in the 3000.178.3 version shown in the screen shot. I've now downloaded the latest version from Microsoft which it initially wouldn't let me install because it was a lower number. Uninstalling everything and rebuilding the cluster I'm now running 3000.174.11 which is the latest "correct" version I can see.

     

    Unfortunatly the error still persists. How do I contact your support teams?


    Thanks


    Ben