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kri_ostlund's avatar
kri_ostlund
New Member
10 years ago

Randomly cannot "acquire exclusive access to dataset" when using the Rest API

We are working on a real time dashboard where my team and I have chosen to push data using the Rest API (as opposed to using Streaming Analyitcs), as this gives us the ability reset the data at any g...
bsjut's avatar
bsjut
Icon for Advocate II rankAdvocate II
10 years ago

This is happening as of today again; The affected dataset is 

213d2dfb-1ed9-420a-96e5-a9a6ea1239d8

 

If anybody from Microsoft reading this: Can you comment if this is a know issue? The rest API is firing 500 errors 

bsjut's avatar
bsjut
Icon for Advocate II rankAdvocate II
10 years ago

jocaplan-MSFT, do you know who would be the right person to escalate this to? 

  • jocaplan-MSFT's avatar
    jocaplan-MSFT
    Icon for Microsoft Employee rankMicrosoft Employee
    10 years ago

    Please open a support ticket. I'll check around in the mean-time

    • bsjut's avatar
      bsjut
      Icon for Advocate II rankAdvocate II
      10 years ago

      Thanks for looking into this. This appears fairly randomly every other week. To me it looks like a bug on the API side, as it's undocumented behavior

      • bsjut's avatar
        bsjut
        Icon for Advocate II rankAdvocate II
        10 years ago

        This is happening again, as of right now,

         

        • I2016-09-07T12:15:40.163Z]{"uuid":"58a549f5-42cb-f3a2-de92-27e42c608d59","status":500,"headers":{"Cache-Control":"no-store, must-revalidate, no-cache","Connection":"close","Content-Type":"application/json; charset=utf-8","Date":"Wed, 07 Sep 2016 12:15:40 GMT","RequestId":"434435ac-6567-4f49-bdca-4a68e0f9b8b3","Server":"Microsoft-HTTPAPI/2.0,Microsoft-HTTPAPI/2.0 Microsoft-HTTPAPI/2.0","Strict-Transport-Security":"max-age=31536000; includeSubDomains","X-Content-Type-Options":"nosniff","X-Frame-Options":"deny"},"text":"{\"error\":{\"code\":\"GeneralException\",\"message\":\"Acquiring exclusive access to dataset 213d2dfb-1ed9-420a-96e5-a9a6ea1239d8 timed out. Please try again later. \"}}","data":{"error":{"code":"GeneralException","message":"Acquiring exclusive access to dataset 213d2dfb-1ed9-420a-96e5-a9a6ea1239d8 timed out. Please try again later. "}},"buffer":[123,34,101,114,114,111,114,34,58,123,34,99,111,100,101,34,58,34,71,101,110,101,114,97,108,69,120,99,101,112,116,105,111,110,34,44,34,109... (truncated)