Forum Discussion
Power BI Custom Visual Error Embedded for Customers
Hi v-dineshya
Thanks for sharing the potential solutions.
Unfortunately, we have explored all the options but haven't had any luck.
We are currently working with the Microsoft support team to resolve this issue.
Note:
1. The custom visual was created using an R script.2. We faced a similar issue last year (September 2024) where the custom R visual worked fine in Power BI Service, Desktop, and Embedded for Organization, but not for customers. Microsoft eventually fixed it and stated that the issue was due to a bug in R script visuals.
Hi v-dineshya
Thanks for sharing the potential solutions.
Unfortunately, we have explored all the options but haven't had any luck.
We are currently working with the Microsoft support team to resolve this issue.
Note:
1. The custom visual was created using an R script.
2. We faced a similar issue last year (September 2024) where the custom R visual worked fine in Power BI Service, Desktop, and Embedded for Organization, but not for customers. Microsoft eventually fixed it and stated that the issue was due to a bug in R script visuals.
Hi ejQap ,
If you have raised a support ticket and received a resolution, please take a moment to post the details of that solution here on the forum. Sharing the fix you obtained will help others who encounter the same issue resolve it more quickly.
Should you face any new challenges or have additional questions, feel free to reach out to the community we’re always here to help.
Thank you