Forum Discussion
Not reaching gateway
Hello,
I would like to ask how to resolve this issue?
Your data gateway (personal mode) is offline or couldn't be reached
I am getting this error in Power BI Service.
Hi Analitika ,
Have you logged Power BI account while installing Gateway(personal mode)?
The gateway files are installed in "%localappdata%\Microsoft\On-premises data gateway (personal mode). After the installation finishes successfully and you sign in, you see the following screen.
Best Regards,
Liang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
1 Reply
Hi Analitika ,
Have you logged Power BI account while installing Gateway(personal mode)?
The gateway files are installed in "%localappdata%\Microsoft\On-premises data gateway (personal mode). After the installation finishes successfully and you sign in, you see the following screen.
Best Regards,
Liang
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.