Forum Discussion
Helper IIIframe continues scrolling after mouse release when interacting with Power BI visuals
Hi Mohd_Naim,
Thank you for the update. We understand that the issue is still under investigation. and thanks to sukhi-cloudy & DataTako for sharing valuable insights.
Since you are already using the powerbi-client SDK, could you please share the following details when available?
• The browser and version where the issue occurs (Chrome/Edge).
• Whether the issue occurs consistently or only under specific conditions, such as when dragging the scrollbar outside the iframe boundary.
• Whether the behavior occurs with all scrollable visuals or only specific visuals, such as tables or matrices.
• Whether any errors are reported in the browser console when the issue occurs. Microsoft provides guidance on using the embedded report's error event and browser console to troubleshoot embedded analytics issues.
For reference, you can also review the following Microsoft Learn documentation:
How to troubleshoot and debug your embedding code in Power BI embedded analytics | Microsoft Learn
How to handle events in a Power BI embedded analytics application | Microsoft Learn
These details may help narrow down the issue. Please keep us posted on your findings.
Thank you.
Community SupportHi Mohd_Naim,
Thank you for posting your query in the Microsoft Fabric Community Forum, and thanks to sukhi-cloudy & DataTako for sharing valuable insights.
Could you please confirm if your query has been resolved by the provided solutions? This would be helpful for other members who may encounter similar issues.
Thank you for being part of the Microsoft Fabric Community.
Helper IIIt couldn't resolve the issue, we are still investing it
- v-abhinavmu
Hi Mohd_Naim,
Thank you for the update. We understand that the issue is still under investigation. and thanks to sukhi-cloudy & DataTako for sharing valuable insights.
Since you are already using the powerbi-client SDK, could you please share the following details when available?
• The browser and version where the issue occurs (Chrome/Edge).
• Whether the issue occurs consistently or only under specific conditions, such as when dragging the scrollbar outside the iframe boundary.
• Whether the behavior occurs with all scrollable visuals or only specific visuals, such as tables or matrices.
• Whether any errors are reported in the browser console when the issue occurs. Microsoft provides guidance on using the embedded report's error event and browser console to troubleshoot embedded analytics issues.
For reference, you can also review the following Microsoft Learn documentation:
How to troubleshoot and debug your embedding code in Power BI embedded analytics | Microsoft Learn
How to handle events in a Power BI embedded analytics application | Microsoft Learn
These details may help narrow down the issue. Please keep us posted on your findings.
Thank you.Hi v-abhinavmu
Following are the details you asked :
- On Both Browsers Chrome/Edge (Version 151.0.7922.138/Version 151.0.4129.78)
- Issue is consistent for evry PowerBi visual that have scroll
- No Error on console
- Only condition is : When dragging scroller and moves out of iframe boundry and then release mouse.- v-abhinavmu
Hi sukhi-cloudy,
Thank you for providing the additional details.Since the issue is consistently reproducible when dragging a visual's scrollbar outside the iframe boundary, and no errors are reported in the browser console, these details are helpful for further investigation.
As a next troubleshooting step, could you please check whether the same report and behavior can be reproduced outside the custom application, such as in the Power BI service or the Power BI Embedded Analytics Playground? Microsoft recommends these checks to help determine whether the issue is related to the application or the embedding APIs.
If an error is raised, you can also monitor the embedded report's error event and review the returned IError details for additional information.
For more details, please refer to the below Official Microsoft Documentation:
How to troubleshoot and debug your embedding code in Power BI embedded analytics | Microsoft Learn
Troubleshoot Power BI embedded analytics application - Power BI | Microsoft LearnPlease let us know the results of these checks.
Thank you.
- v-abhinavmu
Hi Mohd_Naim,
I wanted to check if you had the opportunity to review the information provided. Please feel free to contact us if you have any further questions.
Thank you.
