Forum Discussion
How to sum a time in power bi?
Hi All,
Need your help guys, below is the data i have.
| DATE | Time | Calls Answered | AHT Sec |
| 08/06/2023 | 8:00 | 1 | 0:04:01 |
| 08/06/2023 | 8:00 | 1 | 0:22:27 |
| 08/06/2023 | 9:00 | 1 | 0:14:15 |
| 08/06/2023 | 9:30 | 1 | 0:15:25 |
| 08/06/2023 | 12:00 | 1 | 0:02:27 |
| 08/06/2023 | 12:30 | 1 | 0:02:03 |
when i put it on pivot table here is the output for the Sum of AHT
to get the AHT= AHT Sec/Calls Answered. I need to get the correct sum when putting it on power bi. I am struggling to resolve this computation on power bi. Hope you can help
Hi sam_rea_02 ,
Please try:
First create a new column:
Then apply the measure:
Sum of AHT = TIME(HOUR(SUM('Table'[AHT Sec])/SUM('Table'[Calls Answered])),MINUTE(SUM('Table'[AHT Sec])/SUM('Table'[Calls Answered])),SECOND(SUM('Table'[AHT Sec])/SUM('Table'[Calls Answered])))Final output:
Best Regards,
Jianbo Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
Thanks Jianbo for the help. It is a big help.
3 Replies
Hi sam_rea_02 ,
Please try:
First create a new column:
Then apply the measure:
Sum of AHT = TIME(HOUR(SUM('Table'[AHT Sec])/SUM('Table'[Calls Answered])),MINUTE(SUM('Table'[AHT Sec])/SUM('Table'[Calls Answered])),SECOND(SUM('Table'[AHT Sec])/SUM('Table'[Calls Answered])))Final output:
Best Regards,
Jianbo Li
If this post helps, then please consider Accept it as the solution to help the other members find it more quickly.
I need an output same as the pivot table when I create a matrix.
Thanks Jianbo for the help. It is a big help.