Forum Discussion

hxkresl's avatar
hxkresl
Advocate III
8 years ago

funnel plot, trouble viewing store.office sample report

When I open the funnel plot demo https://store.office.com/powerbiaddininstallpage.aspx?rs=en-US&assetid=WA104381066  I expect to see the funnel graph but instead I get an error. What have I do to tha...
Need Help
boefraty's avatar
boefraty
Microsoft Employee
8 years ago

Hi hxkresl,

 

From some reason your R is blind to installed R packages. All the installed packages are suppose to be in 3 folders:
1) c:\Program Files\R\R-3.4.0\library\   - core packages

2) c:\Users\username\Documents\R\win-library\3.4\   - installed via RStudio

3) c:\Users\username\AppData\Local\Radio\Library\  - installed via Power BI with auto-install mode.  

 

We have temporal bug and auto-install mode is not working. Our team works to resolve it for next version. 

 

a) Please check if you see folder #2 in RStudio if you run command
.libPaths()

b) Clean folders  #2, #3 and run in RStudio 
>install.packages(c("scales","reshape","ggplot2","htmlwidgets","XML","plotly"))

c) If it does not help, please contact me : [email protected] and we will resolve it via skype

 

hxkresl's avatar
hxkresl
Advocate III
8 years ago

regarding

1.

> .libPaths()
[1] "C:/Users/v-hekres/Documents/R/win-library/3.4"
[2] "C:/Program Files/R/R-3.4.1/library"

2. please provide link for how to Clean

I ran install.packages(c("scales","reshape","ggplot2","htmlwidgets","XML","plotly")) and it completed without error.

 

 

  • boefraty's avatar
    boefraty
    Microsoft Employee
    8 years ago

    Hi hxkresl, 

    By "clean" we just mean to delete all the files in the directory. 

     

    Did you try download CRAN R engine instead of MRO? 

    Do you have any other R custom visuals working on your computer?  

     

     

  • ramm's avatar
    ramm
    Regular Visitor
    8 years ago

    Hi there,

    Getting below error while running the funnel plot using with some dummy data. Please have a look . 

    Thanks for the help!

     

     

    Regards,

    Ram

     

     

  • v-viig's avatar
    v-viig
    Community Champion
    8 years ago

    We'd recommend to contact [email protected] and share issue details.

     

    Ignat Vilesov,

    Software Engineer

     

    Microsoft Power BI Custom Visuals

    [email protected]

  • boefraty's avatar
    boefraty
    Microsoft Employee
    8 years ago

    Hi ramm, 

    >5 min is not reasonable. 

     

    Did it happen for sample report in PBI desktop? On PC? 

     

    Can you please make sure to upgrade your PBI desktop and R engine on the PC. 

    And to do clean install of R packages.  You may need to manualy remove conetnts of 
    c:\Users\userName\AppData\Local\Radio\Library\

    and 
    c:\Users\userName\Documents\R\win-library\3.x\