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Ballard-Atkins's avatar
Ballard-Atkins
Frequent Visitor
9 years ago
Solved

Custom visuals not displaying

To begin, I have PBI Desktop version 2.42 64-bit, and cannot get the latest version (company policies, slow beaurocracy...). We are not using the Web version at all.   All of this works on my home ...
Need Help
  • v-viig's avatar
    v-viig
    9 years ago

    PBI Desktop 2.42 doesn't support API 1.6.0.

    I'd recomend that you to force IT department to update Power BI Desktop (June release is comming soon).

     

    Another option is to decrease API version to 1.3.0. However, it might produce some issues.

     

    Ignat Vilesov,

    Software Engineer

     

    Microsoft Power BI Custom Visuals

    [email protected]

KumarDarmesh's avatar
KumarDarmesh
Icon for Helper IV rankHelper IV
9 years ago
Ballard-Atkins wrote:

To begin, I have PBI Desktop version 2.42 64-bit, and cannot get the latest version (company policies, slow beaurocracy...). We are not using the Web version at all.

 

All of this works on my home computer, where I can install 2.46 64-bit, so I am very aware it could be a version compatibility issue. If that is the case, I'd like to confirm it so I can put some pressure on IT to do their jobs.

 

If you've already found the reason, then you fix it.

Ballard-Atkins's avatar
Ballard-Atkins
Frequent Visitor
9 years ago

That's very unhelpful, as you didn't answer anything. As I stated in the passage you quoted, I am unable to upgrade to the latest version at work; I have no way of confirming this myself.