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Oscar_Mtz_V's avatar
Oscar_Mtz_V
Kudo Commander
6 years ago
Solved

Custom Visual Certification - Failed Validation

We are in the process of certifying a custom visual. We have received the following validation failure but we are not so sure what it referes to as in our tests the visual filters properly.   Any h...
  • dm-p's avatar
    6 years ago

    Hi  Oscar_Mtz_V,

    The custom visuals team don't monitor this board, so if you want specifics as to why a visual has failed certification, you could try asking on the Custom Visuals Development Discussion forum (which they do monitor), or emailing them at [email protected].

    Personally, I've found the email route more helpful when discussing specifics of why a custom visual has failed certification and I was able to get very specific help to make sure that on the next attempt, I didn't have the same issues. As you're likely to be discussing specific portions of your code, this is probably the easiest feedback loop to go through these details.

    Good luck!

    Daniel