Could not connect to your data gateway.

Hi Anonymous ,

What data source are you connecting to? How did you configure your gateway? At what point did you get the error message above? Could you please provide some screenshot for these information? You can refer to the official documentation below to troubleshoot your problem.

Troubleshoot gateways - Power BI

First of all, you have to make sure your gateway is online and running properly, and the gateway account that you logged in to is the same as the gateway account that shows online on the service. Then, make sure that the relevant data source is correctly configured in the gateway. For more information on how to configure the gateway and add data sources, you can refer to the following documents.

Power BI Gateway – A Complete Guide covering all the major aspects

Refresh data from an on-premises SQL Server database

Best Regards