Forum Discussion
Accessing Auto Attendant & Call Queue Data Progamatically
Hi All, The area I work in, is interested in analysing Auto Attendant and Call Queue data. As below I was able to follow the instructions and use the template Power BI report to access the data. ...
Thanks we don't use Power BI service but report server currently.
Is there another way to access the raw data and insert into a database. This way we can analyse historical as well. This 28 day period is a big limitation. Most businesses want to analyse trends over years not 28 days.
Hi tvalente,
In fact, these date range limitations are defined by the service itself. If they did not provide a corresponding interface, you can't do customized with getting records date ranges. Perhaps you can try to directly get data from the underlying data source instead of the shared API.
Regards,
Xiaoxin Sheng